FAQs
Do you have sizing information?
We try to include as much accurate sizing information for each product as possible. Most of our designs are printed on soft premium semi-fitted crew neck t-shirts. Standard fitting shirts are available on request. If you would like your shirt to be on a standard t-shirt please request when checking out under "Notes or Instructions" If you are between sizes or need assistance selecting the proper size, please contact Customer Service by email, we will reply in less than 24hrs.
How to checkout?
Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the "Shopping Bag" button on the bottom right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.
Which Payment Methods do you accept?
We accept PayPal and the following credit cards: Visa, Master Card, and American Express.
How much does shipping cost
Shipping rates are calculated via USPS Calculator for all domestic and Canada orders. International Checkout orders are calculated at checkout and may vary depending on region you are shipping to.
When will my order be shipped
Orders placed Monday-Friday before 11 AM PST will begin processing that day, excluding holidays, and usually ship within 1-3 business day pending availability. All domestic orders are shipped via USPS GROUND. Please allow an additional 7-10 business days for delivery. All orders placed after 11 AM PST will begin processing the next business day. Orders placed on Friday after 11 AM PST will begin processing on the following Monday.
How can I track my order?
You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.
Can I contact you directly with any questions?
Please email [email protected] with any questions regarding your order.
I do not live in the U.S.A. Can I order online?
Phoenician Clothing does offer international shipping.
When are new items released?,
We announce release date through our various social media sites. Subscribe to our channels to stay up to date on seasonal, limited and new releases.
Instagram: @phoenicianclothing
Facebook: Facebook.com/phoenicianclothing
Do you re-stock your inventory?
On occasion we will re-stock some of our inventory items. Please make sure to check back frequently if an item you want is not available at the time you are on the site. Limited releases will not be re-stocked once sold out.